Creating an Email Campaign in CT Live 2.0

Head to the "Campaign" subtab under the "Email" tab in CT Live 2.0  

Create a new Email Campaign by selecting the + icon or edit an existing campaign from your list by clicking the pencil icon

Create a New Email Campaign

1. Enter your Email Subject line - this will be displayed to all recipients. 
2. Email Reply Address - Enter the email address you would like recipients to reply to after receiving your email
3. Please note, all emails will automatically display as "From" “noreply@chronotrack.com” 
4. Select the desired email template from your previously saved template gallery. Before selecting you must go create an email template, see Creating an Email Template in CT Live 2.0.
5. Send To List - Choose a list of recipients already imported or “Create and Upload” a new list of recipients. For instruction on how to create recipient lists, visit Creating Email Campaign Recipient List in CT Live 2.0.
6. Select a Date and Time (in the future) - the time zone displayed is the same time zone as the event
7. Choose a Trigger - select a radio button to do one of the following:  
1. Days After Abandoned Cart - your email will be sent to participants who made it through the registration process but did not take the final step to pay for the registration. 
2. Days After Athlete Registration - your email will be sent to all participants X number of days after they have registered. 

Please note, if you select a trigger you will lose the ability to select specific recipient lists, as the trigger creates the recipient logic by nature. 

7. Hit Save - once you hit “Save” your email will be scheduled to be sent 

1. 1. To edit an email campaign that has not yet been delivered, click the “pen” icon and edit 
   2. To cancel an email campaign that has not yet been delivered, simply hit the “trash bin” icon