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How to Add Single and Series Type Coupons

Introduction

In the Coupons tab, you can add coupons to your event with a variety of usage and time settings that will allow you a high level of control over usage and expiration.

This guide will show you how to add Single and Series type coupon codes to your Registration.

For instructions on using Guest Pass codes, click HERE

Coupon Settings
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At the top of the Coupons page, there are a variety of settings available. These settings include:

  • Enable Coupon Slide - this option enables or disables the coupon Slide entirely from ALL reg choices within your event. We recommend you select No if you do not plan to offer coupons.
  • Registration Form - allows you to choose whether to display the coupon Slide on the Online form, On-Site form, or both.
  • Reg Choices - allows you to select specific Reg Choices for which to show the Coupon Slide. Un-checking the "All" option will reveal each individual Reg Choice.
  • Header Text - enables you to edit the text that will appear at the top of the Coupon Slide.
  • Make Required - allows you to determine whether or not a Coupon Code will be required to continue the Registration process. This is most often used in conjunction with the Move to Front option.
  • Move to Front - allows you to move the Coupon Slide to the front of the Registration Form. This effectively allows you to password protect your Registration Form when used in conjunction with the Make Required option above.

Adding a Single Use Coupon

Single Coupons use one code that can be used many times to redeem a discount. For a video on how to set up Single coupon codes, click HERE

  1. Click + Add Coupon on the Coupons sub-tab. This will bring up the Create Coupon window.
  2. Enter a Coupon Description and select Single.
  3. Enter a numeric value in the Max Uses Per Code field, then enter an Expiration date for the coupon. The default expiration date is always the day of the Event Start time and date.
    Coupons expire at 11:59pm on the date of expiration.
  4. Click Continue, and on the next page, enter the Discount Type for each race to which the discount will be applied. Discount types include USD, Percentage, No Discount, or Specific Price. The default is USD (or the Event's selected currency).
    "No Discount" is useful for when you're setting up Password Protected reg.

    If your event is in a VAT country, step 2 will include the Registration Choice Tax Rate. The discount amount should be GROSS - VAT inclusive!
  5. Once you've determined the Discount Type, enter a numeric value in the Discount field for each Reg Choice for the discount you'd like to apply, then click Continue
  6. On the next page, you will specify the Coupon Code you would like to use. Letters should typically be in all caps. Codes may not contain any spaces or special characters.
  7. Click Continue, then click Complete & Save on the next window to create the coupon.

The coupon code will now appear in the Available Coupons section.
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Adding a Series Coupon Code

Series type Coupon codes use an alpha-numeric base to randomly generate multiple Coupon Codes which can then be distributed at the user's discretion.

For a video on how to use Series Coupon codes, click HERE

  1. Click + Add Coupon on the Coupons sub-tab. This will bring up the Create Coupon window.
  2. Enter a Coupon Description and select Series.
  3. Enter a numeric value in the Max Uses Per Code field (typically 1 use per code), then enter an Expiration date for the coupon. The default expiration date is always the day of the Event Start time and date.
    Coupons expire at 11:59pm on the date of expiration.
  4. Click Continue, and on the next page, enter the Discount Type for each race to which the discount will be applied. Discount types include USD, Percentage, No Discount, or Specific Price. The default is USD (or the Event's selected currency).
  5. Once you have determined the Discount Type, enter a numeric value in the Discount field for each Reg Choice for the discount you would like to apply, then click Continue

    If your event is in a VAT country, step 2 will include the Registration Choice Tax Rate. The discount amount should be GROSS - VAT inclusive!
  6. On the next page, you'll specify the Series Type. Options include Random, Sequenced, or Upload. Random and Sequenced use the same Code Format type. Random will replace the asterisks with random characters. Sequenced will increment each created code by one.
    For a quick guide on how to upload a list of Coupons, click HERE
  7. Now, determine the Code Format. Typically this will have a set base such as "5KFIESTA" followed by a series of asterisks. You can have up to 21 characters including asterisks in a code. Make sure you include enough asterisks to accommodate the number of codes to be generated.
  8. Finally, enter the Number of codes to be generated.
  9. Click Continue, then Complete & Save on the following window to create the coupon

The coupon code will now appear in the Available Coupons section.

Managing Coupons

Once a coupon is created, you will be able to Delete, Edit, or Expire a coupon at any time from the Available Coupons area. Once a code type has been used during registration, it may not be deleted but may still be expired.

You can also see the coupon Description, Code(s), Amount, Usage Count, Max Uses, and Expiration Date for each code type.

If you've made a Series type coupon, you can click the blue View Codes link in the Code column to view and expire the individual codes.

If you have a lot of Coupons in your event, you can quickly locate specific coupons using the Search Term field.
Adding or editing coupons or changing coupon slide settings requires a Form re-release.

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