Introduction
Athlete Updates are a great way to 'Wow' athletes when SMS messages, Facebook posts, and Tweets arrive on athletes' devices moments after crossing an update-enabled line. They're very simple to set up and easy for the athlete to use. Remember that you must be live-streaming data to the Event for offering updates to make sense. Please coordinate with your Timer to ensure that this is happening.
Configure the Event
- First, make sure that Athlete Updates are selected as a CT Live Service in Event Properties > Other
- If the option was not checked, check the box, then click Save & Close.
Configure Races
Next, ensure that you have configured Athlete Updates on the Race level. You may not want to offer athlete update sign-up for all races (e.g. untimed fun-runs), so you can enable or disable Athlete Update Sign Up for each Race.
- To turn Athlete Updates on or off for a specific race, click the Race you would like to alter on the Event tab, and scroll to the bottom.
- Check or uncheck the Enable Athlete Update Sign Up box
- Click Save & Close to finalize the change.
If you selected Athlete Updates in Event Properties, Athlete Updates will be checked by default.
Configure Intervals and Languages
Course Intervals are what trigger Athlete updates on a practical level, so it is important that Courses are configured as such. You also have several options for Athlete Update languages. Please work with your Timer to ensure that the Course is correctly configured to allow Athlete Updates and that the correct Language settings have been set.
Distribute the Link/Embed the Widget
Now that athlete updates are set up, Athletes will be able to sign up for updates at the end of the registration process. If you aren't using CT Live for registration or want to provide additional opportunities for Athletes to sign up for updates, you can provide a link to the update sign-up form or embed it in your website.
To use either of these options, go to the Event tab of your CT Live event and click the Athlete Updates link.
A small window will appear that contains a direct link to the signup form hosted on CT Live as well as an iframe code snippet that you can use to embed the widget directly into your website.
Now that athlete updates are set up, Athletes will be able to sign up for updates at the end of the registration process. If you aren't using CT Live for registration or want to provide additional opportunities for Athletes to sign up for updates, you can provide a link to the update sign-up form or embed it in your website.
To use either of these options, go to the Event tab of your CT Live event and click the Athlete Updates link.
A small window will appear that contains a direct link to the signup form hosted on CT Live as well as an iframe code snippet that you can use to embed the widget directly into your website.
